MORNINGTON PENINSULA GUIDED WALKS
We have adopted the Australian Privacy Principles (APPs) contained on the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australia Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.oaic.gov.au
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual.
We only collect personal information where such information is necessary for us to undertake our guided walk service.
Collection of personal information is limited to website enquiries and bookings made with us, and supplemented from your emails and telephone calls. Collection will also occur when you register with us for newsletters, blogs or connect to social media with us. The type of personal information we may collect includes, but may not be limited to, name, address, telephone number and email address.
We may also collect sensitive information about you. Sensitive information is only collected with your consent and where it is reasonably necessary or directly related to providing our guided service to enhance safety and minimize health risks for walk participants. Sensitive information includes, but may not be limited to, your dietary needs and medical conditions.
Sensitive information will only be used by us for the primary purpose for which it was obtained e.g. for the preparation of allergy free food or to ensure medication is available to you and applied prior to a walk; or for a secondary purpose directly related to the primary purpose e.g. informing a health professional of your medical conditions in the event of requiring ambulance or hospital services.
Disclosure of your Personal Information:
Only when we have your direct consent, may we disclose your personal information to unrelated third parties. If your consent is conditional we will take all reasonable steps to ensure such conditions are complied with.
Where we are required by law to provide your personal information we will provide your personal information in accordance with the requirements or conditions stipulated by the law.
We do not sell, rent or share our customer details with any other third party.
Access and amendments to your Personal Information:
You may access, correct and update your personal information that we hold in accordance with the Privacy Act 1988. Please contact us in writing with your request.
Mornington Peninsula Guided Walks will not charge a fee for your request, however in order to protect your Personal Information we will require identification from you prior to releasing or updating the requested information.
We take reasonable steps to ensure your Personal Information is accurate, complete and up to date. If you discover any inaccuracies please advise us as soon as practicable so we can update our records to ensure we can continue to provide a quality service to you.
Security of Personal Information:
Your Personal Information is stored in a manner that reasonably protects it from access from unauthorized users and any resultant unauthorized disclosure, misuse, loss or modification.
Retention and Destruction of Personal Information:
Most Personal Information will be stored securely in protected client files which will be kept by Mornington Peninsula Guided Walks for a minimum period of 1 year.
Personal Information is retained for the purpose of making future contact with past walkers by way of newsletters and/or blogs and/or social media.
When your Personal Information is not required or no longer needed for this purpose we will delete, and take all reasonable steps to destroy, your Personal Information.
Use of “Cookies”:
This Policy may change from time to time and is available on our website.
Mornington Peninsula Guided Walks
PO Box 4281
WISHART VIC 3189
Telephone: 0456 916 915